Delivery Information

To help ensure deliveries run smoothly, please note the following:

• Our standard delivery charge includes delivery to a location that is safe and easily accessible by our delivery vehicle.
• If you request that materials be placed in a specific location on your property, our driver will assess whether it is safe to do so.
• If the requested drop-off location presents a risk of the vehicle becoming bogged or causing damage, our driver will discuss this with you before proceeding.
• If you choose to proceed after being advised of the risk, any additional time or recovery costs resulting from your requested delivery location may apply.
• Recovery or waiting time caused by difficult access, including a bogged vehicle, is charged at $50 for the first 30 minutes, and $65 for each additional 30-minute period (or part thereof).
• If a second company vehicle or staff member is required to assist in recovering the delivery vehicle, the associated labour, vehicle and travel costs may also be charged.
• Where recovery by a third-party towing or recovery service is required, all costs charged by the recovery company will be passed on to the customer.
• Additional charges will only apply where the delay or recovery results from the customer's requested drop-off location or instructions.
• If our driver considers the requested location to be unsafe, they reserve the right to deliver the product to the nearest safe and accessible location.
• The customer is responsible for ensuring there is adequate access for the delivery vehicle, including suitable ground conditions, sufficient clearance, overhead clearance, and adequate turning space.
• Where the customer requests the driver to leave the standard delivery area or place the product in a specific location, the customer accepts responsibility for any damage that may occur to lawns, gardens, irrigation systems, paving, driveways, kerbing, underground services, or other property as a result of following those instructions.
• Baldivis Landscaping Supplies will not be liable for damage resulting from the customer directing the driver to access or deliver to an area outside the driver's recommended delivery location.

By accepting delivery, you acknowledge and agree to these delivery conditions

Delivery Service

Baldivis Landscaping Supplies delivers to residential, commercial and trade customers throughout Perth's southern suburbs.

Delivery charges are automatically calculated at checkout based on your postcode and the products ordered.

Our delivery truck has different capacities depending on the material being delivered. Multiple truckloads or different bulk materials will incur additional delivery charges.

Delivery Areas

Baldivis, Warnbro, Waikiki, Port Kennedy, Secret Harbour, Golden Bay, Singleton, Karnup, Lakelands, Cooloongup, Hillman, Rockingham, East Rockingham, Peron, Shoalwater, Safety Bay, Wellard, Leda, Medina, Calista, Orelia, Parmelia, Bertram, Kwinana Beach, Naval Base, Hope Valley, Postans, The Spectacles, Anketell, Mandogalup, Wandi, Casuarina and Oldbury.

Delivery availability is confirmed automatically during checkout.

Truck Capacities

Different bulk materials cannot be combined in the same truckload and will incur separate delivery charges.

Delivery Times

Deliveries are available Monday to Saturday.

Choose either a Morning or Afternoon delivery during checkout.

Specific delivery times are available, through contacting the team or visiting the yard only and are subject to availability.

Delivery Bookings

Delivery bookings are limited each day, so we recommend ordering early.

If your preferred delivery time is unavailable, we'll contact you to arrange the next available delivery window.

Larger Bulk Orders

We have larger trucks available for bulk orders.

Large volume deliveries are not available online. Please call or visit our yard for pricing and bookings.

Delivery Conditions

• Deliveries are made to the safest accessible location.

• Customers must provide safe and suitable access.

• Drivers will not enter soft sand, unstable ground or unsafe areas.

• If access is unsafe, the load will be placed in the nearest safe location.

Trade Customers

Trade pricing is available for eligible landscapers, builders and contractors.

To enquire about a trade account or bulk pricing, please call or visit our yard.

Returns & Refunds

Please ensure you have selected the correct product before ordering.

We do not offer refunds for change of mind or incorrect product selection. Bulk products cannot be returned once delivered.

If we supply the incorrect product, we will replace it as soon as possible at no additional cost.

Contact Us

Phone: (08) 9524 1005

Email: sales@baldivislandscapingsupplies.com.au

Delivery Disclaimer

Delivery vehicles require suitable access. Any damage resulting from entering a property at the customer's request is the customer's responsibility.